About Us


A fair society that respects diversity and enables all people to reach their full potential.


To empower individuals, families and communities of diverse backgrounds through professional person-centred services.


  • Caring – We have compassion for our clients, colleagues, and community.
  • Respect – We treat everyone with dignity and respect.
  • People focus – We put people at the centre of all that we do.
  • Integrity – We act with integrity and honesty.
  • Accountability – Each of us is responsible for our own work, actions, and decisions.


What we do

Metro Assist (formerly Metro Migrant Resource Centre) provides a range of community services including migrant settlement, family support and early intervention, financial support, tenancy services and community development. Our service area includes Ashfield, Bankstown, Burwood, Canada Bay, Canterbury, Marrickville and Strathfield Local Government Areas.

The organisation was initially established as the Canterbury Bankstown Migrant Resource Centre in 1986 to assist new migrants and refugees settling in the Canterbury and Bankstown local government areas. With an expansion in the organisation's footprint to include the Inner West, the name was changed in 2008 to Metro Migrant Resource Centre. A broadening of services beyond migrant settlement saw a further name change to Metro Assist in 2010.  

Our unique position

From our origins as a Migrant Resource Centre, we have specialist knowledge of the experiences and needs of culturally and linguistically diverse communities. We hold a deep passion and commitment to advocacy and to promote diversity and social inclusion.

Annual report

Metro Assist 2017-18 Annual Report

Metro Assist 2018-19 Annual Report 

Metro Assist 2019-20 Annual Report 

Metro Assist 2020-21 Annual Report

Metro Assist 2021-22 Annual Report

Metro Assist 2022-23 Annual Report