Reaching out to diverse communities
Metro Assist supports migrants and refugees, families and individuals to settle, connect and thrive.
How can we support you?
Our Family, Finance, Employment, Settlement and Tenancy programs offer tailored support by working to your needs or aspirations. This holistic approach will support your long-term well-being, and provide the tools and resources needed for a secure, stable future.
Settlement Services
Providing comprehensive settlement services for new migrants, refugees, and humanitarian visa holders, focusing on English proficiency, education, training, and job preparation.
Community Leadership
Designed for community leaders, advocates, and emerging CALD groups seeking to build their skills and networks, and strengthen their leadership. By providing training, resources, and mentorship, the program empowers individuals and groups to create lasting community impact.
Love and Hope Hub is here for you
Free, confidential support at Lakemba or Burwood.
Families
Supporting families through early intervention programs and a range of supportive activities, including group sessions, tailored casework, and psychological support.
Youth
Financial Assistance
Offering free financial assistance services, including financial counseling, the No Interest Loan Scheme (NILS) for low-income earners, Relief Assistance during hardships, and Energy Accounts Payment Assistance (EAPA) vouchers for immediate financial distress.
Dress for Work, Empowering boys and men with quality clothing and job training.
Tenancy Advice and Advocacy
The Southern Sydney Tenants Advice and Advocacy Service (SSTAAS) offers free telephone advice and support to private and public housing tenants in the Canterbury-Bankstown, Georges River, Bayside, and Sutherland Shire areas.
Employment
Metro Assist’s SkillME program supports migrants and refugees with overseas skills and qualifications in finding meaningful employment. Dress for Work provides quality clothing and job-readiness training, empowering boys and men to overcome setbacks and succeed in employment opportunities.
Supporting the Community
In 2023-24 Metro Assist continued to support the social well-being of the communities we serve by addressing the challenges faced by vulnerable people and communities, including people from culturally and linguistically diverse (CALD) backgrounds, migrants and refugees and families.
Upcoming Activities
Metro Assist delivers a range of courses, workshops and events throughout the year fostering connections and empowering our community to build confidence, engage socially and actively participate in community life.
Kate, a Vietnamese immigrant, was referred to Metro Assist by Centrelink after enduring severe domestic violence. She came to Australia after marrying her ex-husband, with whom she shares three children. When she sought help, Kate was distressed and hesitant to reveal the full extent of her abuse. Her husband had been physically, emotionally, and financially abusive, forcing her to cover his gambling expenses. By the time she reached out, she and her children had been kicked out and were staying with relatives.
Latest News
Congratulations to the Albanese Government: A Win for Supporting CALD Communities
Metro Assist extends its warmest congratulations to the Albanese Government on their re-election. This result reflects the Australian people’s.
How to Vote – for Multicultural Australians
Voting in Australia is both a right and a responsibility. For people from culturally and linguistically diverse (CALD) backgrounds,.
“I Am the Future… We Are the Future. The Future Is Now!”
We’re still buzzing from the incredible energy at the Youth Pathways Expo 2025! 🙌 This year, as part of.