Success Stories
Client Stories
At Metro Assist, we help people from different backgrounds overcome challenges and achieve their goals. Our clients share their personal stories to inspire others. Read their journeys.
Note: Names have been changed to maintain client confidentiality.
Fada's Story
Fada, of Arabic background had move into temporary accommodation for safety reasons. She contacted Metro Assist seeking a NILS Loan in the hope of buying a sofa and side table for her new home.
Natalia’s Journey
With the support of Metro Assist’s SkillME program, Natalia, a Ukrainian refugee, overcame employment barriers, enhanced her resume, gained interview skills, and successfully secured a fulfilling role at Australia Post.
Ahmed’s Journey
Facing unsafe living conditions, financial hardship, and language barriers, Ahmed sought Metro Assist’s support to take legal action, ultimately winning $10,000 in compensation and securing his rights as a tenant.
Ms Pan’s Journey
Through Metro Assist’s Settlement Services, Ms Pan overcame language barriers, secured a Commonwealth Seniors Health Card, and found greater belonging in her new Sydney community.
Khan’s Journey
Khan, an Afghan immigrant, gained driving skills, secured employment in logistics through Metro Assist’s programs, and built a supportive network of friends while navigating his settlement journey.
Tanya’s Journey
Through Metro Assist’s parenting workshops, Tanya gained valuable insights into emotional intelligence, embraced the idea of being a “good enough” parent, and developed the confidence to navigate parenthood with practical strategies.
Kate’s Journey
Kate, a Vietnamese immigrant, was referred to Metro Assist by Centrelink after enduring severe domestic violence. She came to Australia after marrying her ex-husband, with whom she shares three children.