About Us
Metro Assist champions a fair society by providing support services across migrant settlement, family assistance, financial aid, tenancy guidance, and community development. Established in 1986 to aid migrants, Metro Assist has grown to serve culturally diverse communities across Sydney’s Inner West, promoting social inclusion and empowerment.
A fair society that respects diversity and enables all people to reach their full potential.
To empower individuals, families and communities of diverse backgrounds through professional person-centred services.
What we do
Metro Assist (formerly Metro Migrant Resource Centre) provides a range of community services, including migrant settlement, family support and early intervention, financial wellbeing, tenancy services and community development. Our service area includes Ashfield, Bankstown, Burwood, Canada Bay, Canterbury, Marrickville and Strathfield Local Government Areas.
The organisation was initially established as the Canterbury Bankstown Migrant Resource Centre in 1986 to assist new migrants and refugees settling in the Canterbury and Bankstown local government areas. With an expansion in the organisation’s footprint to include the Inner West, the name was changed in 2008 to Metro Migrant Resource Centre. A broadening of services beyond migrant settlement saw a further name change to Metro Assist in 2010.
Our unique position
From our origins as a Migrant Resource Centre, we have specialist knowledge of the experiences and needs of culturally and linguistically diverse communities. We hold a deep passion and commitment to advocacy and to promote diversity and social inclusion.
Our commitment to child safety
Discover Metro Assist: Our Team, Impact, and Governance
At Metro Assist, we are dedicated to empowering individuals, families, and communities of diverse backgrounds through professional, person-centred services. Our commitment to social justice and inclusion is reflected in our team’s expertise and the impactful stories of those we serve. Explore the following sections to learn more about our organisation:
The Team
The Board
Annual Reports
Policies
Client Stories
Our Values
- Caring – We have compassion for our clients, colleagues, and community.
- Respect – We treat everyone with dignity and respect.
- People focus – We put people at the centre of all that we do.
- Integrity – We act with integrity and honesty.
- Accountability – Each of us is responsible for our own work, actions, and decisions.
Above all – volunteering makes you feel good in knowing that you are doing something for someone in need.