Our Commitment to Child Safety
Metro Assist is committed to ensuring the safety and well-being of children and young people across all areas of the organisation’s work.
Our promise to you:
1.
Respect: We will treat every child equally, no matter where you are from or who you are. We will make sure everyone feels included and welcome.
2.
Inform: We will provide appropriate information to children, parents, and carers about physical, emotional, and online safety, and what to do if you feel unsafe.
3.
Choice: We will encourage children to have a choice, explaining the many ways children can have a say and be involved.
4.
Help: We will listen to children acting on what you share and guide you in the right direction to achieve your goals.
5.
Trust: We will keep your information private, sharing information only if we must. You can trust that we care about your needs.
6.
Safety: We will prioritise safety. We have systems in place for a safe, fun, friendly and comfortable environment for children.