Fada's Journey

Fada, of Arabic background had move into temporary accommodation for safety reasons. She contacted Metro Assist seeking a NILS Loan in the hope of buying a sofa and side table for her new home. Fada expressed concerns about her ability to cope with bills as a single parent of three children and the challenges of the application requirements.

Since financial budgeting was new to Fada, the NILS worker used simple ideas to build a better understanding of financial literacy and was able to create a sustainable budget that allowed Fada to make repayments while still being able to pay bills and other living expenses.  When the application was successful, Fada expressed her gratitude for the time and support provided by the NILS worker