Love and Hope Hub

Helping youth connect in their new community

A fun and comprehensive youth program for newly arrived migrants & refugees aged 12-25 years.

About Our Program

A Safe Space Where You Can Be Heard and Supported

If you are a woman from a culturally diverse background and are experiencing domestic or family violence, reaching out for help can feel overwhelming. You may be facing language barriers, cultural expectations, visa concerns, or uncertainty about your rights. At the Love and Hope Hub, multiple service providers come together weekly to provide comprehensive support in personal & family safety, legal support, housing & emergency accommodation, financial assistance, employment support, and access to Centrelink and other services.

The Love and Hope Hub is here to provide support in one welcoming location. Our team understands the complex challenges that can arise for new arrivals in Australia, and we are committed to helping you feel safe, respected, and informed.

You do not have to face this alone. Find out more about Settlement services.

What is the Love and Hope Hub?

The Love and Hope Hub is a dedicated service designed to support women who need safety, stability, and guidance during difficult circumstances. By bringing essential services together, the Hub reduces the stress of navigating multiple systems while seeking help settling in Australia.

Support is delivered in a culturally safe environment, with bilingual workers and access to language assistance where needed. Every conversation is handled with care, privacy, and respect.

People creating art and connecting in the inclusive Love and Hope Hub community space.

What Support is Available?

Women attending the Hub can access practical and emotional support tailored to their situation.

This includes help with:

  • safety planning
  • legal information and referrals
  • financial help for migrants
  • employment and training pathways
  • housing guidance
  • connections to community services

Free Wi-Fi is available onsite, along with translated materials and information sessions created specifically for culturally diverse women.

Who will support you at the Hub?

At the Hub, you will meet experienced professionals who are committed to your wellbeing. Support is provided by Metro Assist in partnership with Legal Aid, Services Australia, and police liaison officers, ensuring you receive coordinated care without needing to repeat your story.

We also collaborate with TAFE and Carer Gateway to connect you with further education, employment, and support opportunities.

Many of our team members bring lived experience and multicultural understanding to their work, helping create an environment where women feel genuinely understood.

How the Hub Supports Your Next Steps

Women who attend the Love and Hope Hub often share that they leave feeling safer, more confident, and more hopeful about the future. Support focuses on helping you understand your options, make informed decisions, and move forward at a pace that feels right for you.

If you also need broader support for migrants and refugees, Metro Assist can connect you with our Settlement Services to assist with employment, English support, community connection, and everyday systems.

Learn more about our Settlement Services.

Visit the Love & Hope Hub

Lakemba

Lakemba Senior Citizens’ Centre, Meeting Room 2
62 The Boulevard, Lakemba NSW 2195
Fortnightly Thursdays, 10am to 2pm

Burwood

Burwood Library, Room 4
2 Conder Street, Burwood NSW 2134

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More Settlement Programs

Settlement

Providing comprehensive settlement services for new migrants, refugees, and humanitarian visa holders, focusing on English proficiency, education, training, and job preparation.

Learn more

Settlement Youth

Metro Assist offers free one-on-one financial counselling, by providing essential support and valuable insights to help you take control of your finances.

Learn more

Love & Hope Events

Frequently Asked Questions:

Who is the Love and Hope Hub for?
The Hub supports women from culturally diverse backgrounds who are experiencing domestic or family violence and need support for migrants in a safe and understanding environment.
Yes. The Love and Hope Hub provides support for new arrivals in Australia who may be facing safety concerns, isolation, or uncertainty about where to seek help.
You can access safety planning, legal referrals, housing guidance, and financial help for migrants, along with culturally responsive support tailored to your needs.
Yes. We understand that language can be a barrier when seeking help settling in Australia, so bilingual workers and language assistance are available to help you feel understood and supported.

No referral is required. If you need support for migrants experiencing domestic and family violence, you are welcome to contact Metro Assist directly to learn how we can assist you.

Yes. If you need broader support such as employment, English learning, or community connection, we can link you with services that provide help settling in Australia beyond the Hub.